Declaration of accessibility

Declaration of accessibilityof the website east.lublin.eu

Tourism Development Bureau undertakes to ensure the accessibility of its website in accordance with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities. The declaration on accessibility applies to the website www.east.lublin.eu.

The website partly complies with the Act of 4 April 2019 on Digital Accessibility of Websites and Mobile Applications of Public Entities. There may be exclusions. Some photos/graphics may contain inappropriate titles, there are errors in html semantics.

Date of publication of the website: 2020-03-20.

Date of  the last update of the website: 2021-01-21.

The statement was made on the day: 2021-02-10.

The statement was updated on the day: 2024-03-07.

The declaration was drawn up on the basis on documentation provided by the website contractor.

The website may use standard browser keyboard shortcuts.

Feedback and contact details

In case of problems with website availability, please contact the Tourism Development Bureau (Agnieszka Król), turystyka@lublin.eu. You can also contact us by calling +48 81 466 3850. The same way you can apply for unavailable information and complain about the lack of accessibility.

Everyone has the right to request the accessibility of a digital website or some element of it. You can also request information through an alternative means of access, for example, by reading a digitally unavailable document, describing the content of a film without audio description and so on. The request should include the identity of the person making the request and an indication of how to be contacted. If the requesting person requests information by means of an alternative means of access, he or she should also specify a convenient way of presenting the information. The Tourist Development Bureau should process the request immediately, but no later than seven days after the request is made. If this deadline cannot be met, the Tourist Development Bureau will immediately inform the applicant when it will be possible to comply with the request. Still, this deadline may not be longer than two months from the date of the request. If it is not possible to ensure digital accessibility, the Tourist Development Bureau may propose an alternative way of accessing the information. If the Tourist Development Bureau refuses to comply with a request for accessibility or an alternative means of accessing information, the complainant may complain about the digital accessibility of the website. Once the procedure referred to above has been exhausted, a request may also be made to the Ombudsman.

Link to the Ombudsman’s website: www.rpo.gov.pl.

Architectural accessibility

Pieces of informaion on bulding accessibility of particural venuesof Lublin Municipal Office.

Architectural accessibility of the office of the Tourist Development Bureau - Jezuicka 1-3, 20-113 Lublin:

Access by own vehicle. The nearest car park is located in the square in front of the Cathedral (private, paid parking), as well as at ul. Lubartowska, ul. Świętoduska, ul. Kowalska, ul. Podwale and pl. Zamkowy (city car park, paid). There are dedicated parking spaces for people with disabilities in the car park.

Access by public transport. Bus stops are located near the building: at ul. Królewska, ul. Lubartowska and at ul. Millennium. You have to walk several hundred meters from the bus stops  to reach the building.

Description of access to building entrance and passage through control areas

The main entrance to the building is from ul. Jezuicka, three steps. There are handrails on both sides of the entrance door. No elevator. No toilet available for people with disabilities. The building has no ramps, platforms, voice information, induction loops and Braille markings. There are no separate parking spaces for people with disabilities in the vicinity of the building.